From Automation to Personalization: How AI is reshaping customer experience

India is going full throttle on AI, from banking to co-working spaces, and it’s reshaping how 1.4 billion people connect, bank, and work—especially through voice interfaces in 22 languages. But here’s what paper packaging pros should notice: AI’s hyper-personalization trend is redefining consumer expectations. Think packaging that adapts to buyer behavior in real time, or printed QR codes that trigger AI-curated experiences. As AI drives deeper personalization in finance and marketing, packaging must evolve from passive container to dynamic communicator—or risk getting left behind.https://www.storyboard18.com/special-coverage/from-automation-to-personalization-how-ai-is-reshaping-customer-experience-60841.htm

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