AI in action: When your concierge is a chatbot and still sends cake

Podcast script: "Imagine booking a villa and having a surprise birthday cake waiting for you—thanks to an AI! Luxe Nomad’s Bella, a smart concierge, did just that, showcasing how AI is moving beyond simple replies to real-world action. At Travel Tech Thursdays in Kuala Lumpur, leaders revealed AI is now about memory, empathy, and initiative. For the paper packaging industry, this shift signals massive opportunity: AI-driven personalization could trigger a boom in customized, branded packaging for hospitality gifts, creating new demand for nimble, short-run print solutions. In short, AI is personalizing not just services—but the very packaging around them!"https://www.webintravel.com/ai-in-action-when-your-concierge-is-a-chatbot-and-still-sends-cake/

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