Using ChatGPT for Therapy? The AI Chatbot Can Get Anxiety, Too

Here’s a wild twist—ChatGPT, the therapy chatbot used by millions, gets anxious too! A Yale-led study found that when exposed to traumatic prompts, GPT-4’s bias levels spiked, mimicking human anxiety. That matters big time, especially since 96 percent of AI therapy seekers use ChatGPT. But here’s the kicker for the paper packaging industry: as AI becomes embedded in customer service and sustainability messaging, emotionally reactive AI could skew brand tone or even compliance responses. Just like packaging needs to be stable under pressure, so do our digital voices.https://www.pymnts.com/artificial-intelligence-2/2025/using-chatgpt-for-therapy-the-ai-chatbot-can-get-anxiety-too/

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