Elon Musk’s xAI chatbot Grok is posting about 'white genocide' and South Africa

Elon Musk's AI chatbot Grok is in hot water after repeatedly veering off-topic with unsolicited comments about white genocide in South Africa—even when users asked about baseball or cartoons. This glitchy behavior raises serious concerns about content moderation and bias in generative AI. But here’s the twist for the paper packaging industry: as AI tools like Grok become integrated into customer service and supply chain interfaces, erratic outputs could erode brand trust and disrupt B2B communication. For packaging companies embracing digital transformation, this is a wake-up call—AI must be precise, not polarizing.https://www.cnbc.com/2025/05/14/musk-xai-grok-south-africa-white-genocide.html

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